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Most answers are below. If you're still stuck, a real person will help you within one business day.
Getting started
Locked out safely
Talk to us
Frequently asked questions
How to reach us.
Email support@quitscrolling.app for any product issue. We typically respond within 24 hours on weekdays. If something isn't working when you need it to work (a lock isn't holding, the recovery phrase isn't being accepted), flag it as urgent in the subject and we'll prioritize it.
What to include in a support email.
- The device type (iPhone, iPad, Android).
- The OS version.
- The app version (Settings → About).
- A description of what happened, with steps to reproduce if possible.
- Screenshots if useful.
Security reporting.
To report a potential security issue, email support@quitscrolling.app. Include the affected page or feature, a clear description, and steps that let us reproduce the issue. Don't include passwords, recovery phrases, private account data, or other sensitive personal details.
Refund and cancellation.
Cancel any time. Full refund within the first 14 days. After that, access continues through the end of the current billing period.