Support
We're here when you need us.
Most answers are below. If you're still stuck, a real person will help you within one business day.
Getting started
New here? Finish onboarding, create a nightly schedule, and write down your recovery phrase before your first lock.
Locked out safely
Lost your phrase? Use the emergency delay unlock. Emergency calls and essential functions are never blocked.
Talk to us
Email support@quitscrolling.app and we'll reply within one business day.
Frequently asked questions
How to reach us.
Email support@quitscrolling.app for any product issue. We typically respond within 24 hours on weekdays. If something isn't working when you need it to work (a lock isn't holding, the recovery phrase isn't being accepted), flag it as urgent in the subject and we'll prioritize it.
What to include in a support email.
- The device type (iPhone, iPad, Android).
- The OS version.
- The app version (Settings → About).
- A description of what happened, with steps to reproduce if possible.
- Screenshots if useful.
Refund and cancellation.
Cancel any time. Full refund within the first 14 days. After that, access continues through the end of the current billing period.